"Lía listened, first, to what we wanted. We met with her, we told her about the project and as a result of that dialogue she managed to capture the essence of Sustantiva. She established a horizontal relationship with us, she did not impose her ideas on us, she extended her knowledge and was always open to exchange. She delivered the material when we agreed and the products she created were exactly what we were looking for. It was an enriching, dialogic and respectful work process."